Returns & Refunds

Last updated: November 8, 2026

We don't sell products directly

Smart Review Guide is an independent review website and an affiliate publisher. Our role is to research and share information about products. We do not sell, ship or store any product, and we never receive your payment.

When you buy a product through a link on our Website, your order is placed directly with the manufacturer or its authorized retailer (for example Digistore24, BuyGoods or ClickBank, which process the payment on the manufacturer's behalf). That company is responsible for:

  • processing your payment and sending your receipt;
  • shipping and delivering your order, including tracking;
  • customer support about the product;
  • returns, refunds and the money-back guarantee.

How to request a refund or return

  1. Find your order confirmation email. It shows the name of the company that processed your order and its customer support contact.
  2. Contact the manufacturer's customer support using the email, phone or link in that confirmation, or on the product's official website.
  3. Request your refund within the guarantee period shown on the official website at the time of purchase (for example 60, 90 or 180 days, depending on the product).
  4. Follow their return instructions. Some manufacturers ask you to send back the bottles, even if they are empty.

Payment platforms

If you can't reach the manufacturer, you can also contact the payment platform that processed your order. Its name appears on your receipt and on your card statement:

Guarantees only apply to official orders

Money-back guarantees are offered by the manufacturer and usually apply only to orders placed through the official website. Products bought from marketplaces or unauthorized sellers may not be covered.

Need help?

We can't process refunds ourselves, but if you're not sure who to contact, send us a message through our Contact page and we'll point you in the right direction.